Onsite & Remote Engineers

Senior & Specialist Engineers. High level support and advanced IT consultation is available for your business.
We partner with leading vendors and maintain the following partnerships:

-Microsoft Certified Partner
-HP Business Partner
-Symantec Partner
-Acronis Partner
-Trend Micro Business Partner
-IGEL Authorised Partner

Fixed Fee for Remote Travel

Our service plan options include fixed rate travel costs.
Managed IT clients enjoy the added benefit of having no fee for service call outs within 50km or 1 hour travel time of our office.

Online Portal for Ticket Tracking

Save time and costs. Request and track support tickets through our online service portal, available for all IT Support Service clients.

Service Level Agreement (SLA)

All our plans are backed by an SLA policy, giving you confidence that we will always respond with efficient and quality service.

Remote Support

90% of issues can be resolved remotely using our remote support service. We don’t need to visit your site beforehand, just call us for a login and let us resolve your issue quickly and efficiently.